PM Hotel Group Adds Jamie Gamauf to the Newly Created Role of Vice President of Capital Projects

USA, Chevy Chase, Maryland. November 27, 2019

PM Hotel Group is excited to announce the appointment of Jamie Gamauf to the newly created position of Vice President of Capital Projects. Jamie has more than 20 years of experience in hotel and restaurant design, construction and project management leadership.

"An architect by education, Jamie brings his experience and expertise to his new role at PM Hotel Group as we continue to grow and diversify our portfolio," said PM Hotel Group President, Joseph Bojanowski. "He's a real problem solver who's passionate about renovating and re-imagining hotels and restaurants that offer creative experiential concepts that add value and meet the needs of today's travelers."

Most recently Jamie was with Salis Holdings leading construction for their restaurant portfolio including their Ted's Bulletin and Federalist Pig projects. He previously worked with HMS Host as Senior Director of Design & Construction and Marriott International as Director of Design and Project Management.

In addition to his prior experience, Jamie is a licensed architect, a LEED Accredited Professional and a member of NEWH and the American Institute of Architects.

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Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.