Hotels & Resorts Maintain Brand Standards & Profits With Spa Space Technology Platform

Software-As-A-Service Lowers Costs Up to 60% and Optimizes Revenues by Matching Customers With Expert Therapists at Select Properties

USA, Atlanta, Georgia. December 17, 2020

The launch of Spa Space, a Software-as-a-Service delivering significant cost savings and revenue optimization while increasing customer satisfaction, is transforming hotel and resort spa operations. A patent-pending algorithm perfectly matches customers with expert therapists at a location of their choice. The turnkey spa management solutions includes payments, scheduling, local marketing, and therapist sourcing solutions that allow spas to reopen with ease. Custom KPI reporting and dynamic yield management drive revenue while lowering costs.

"The business of spa operations in the Covid-19 era has become increasingly challenging. We are seeing reopened hotel and resort spas are seeing demand yet operating safely and profitably with increasing restrictions is making it difficult to operate profitably. Properties that choose to stay closed risk losing customer loyalty and brand cache," said Ilana Alberico, co-founder of ISM Spas and Spa Space. "ISM Spas implementing Spa Space are opening safely and profitably, with a whopping 60% reduction in fixed operating expenses."

Spa Space is currently in beta testing within the ISM Spa network of hotel and resorts across the Southeast. Early results show a. Expansion will continue in Q1 2021 to participating spas including Spa Space Chicago, Grand Hyatt, The Biltmore, Marriott Vacation Club properties, Autograph Collection Hotels.

"ISM's willingness to embrace this new technology and create a personalized approach to booking spa clients and customers appeals to the luxury client that we attract and encourages and gives confidence that the world can again travel and enjoy the experience of a spa without the risk," says Lori Kiel, Chief Revenue and Marketing Officer of The Kessler Collection.

Spa Space Founding Partner Ilana Alberico is available for interviews upon request.


/ SLIDES
Tags: #spa #wellness #covid19recovery #spamanagement #spasoftware #spatechnology #technology

About Spa Space

Media Contact:

Pam Bauer
VP of Sales & Marketing
Spa Space
T: +1 850-443-2453
E: [email protected]
W: https://spaspaceapp.com

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Coming up in November 2021...

Architecture & Design: Wellness is Key


Like every other facet of hotel operations, architecture and design firms are adapting their work to ensure the safety and well-being of both guests and staff. New ways to bring Wellness into hotel spaces are being explored and these solutions are taking on many forms. Hotel designs are incorporating more open floor plans, open air spaces, high ceilings, outdoor areas and operable walls into their spaces. Guests no longer want to be packed into tight areas. More "biophilic" elements are also being incorporated, offering guests the sense of being outdoors. Another trend is the reimagining of guest rooms to support remote work capabilities. Some hotels are converting empty guest rooms into office spaces, complete with effective lighting and suitable backgrounds for video conferencing. Dedicated Zoom Rooms are also becoming increasingly popular. The main goal is to provide guests with a positive experience in a space that feels safe and comfortable. These are some of the architecture and design subjects that will be covered in the November issue of the Hotel Business Review.