Carlos Bueno Tapped as General Manager to Lead Raffles Boston

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USA, Boston, Massachusetts. June 13, 2025

Raffles Boston, the American flagship of the internationally acclaimed Raffles Hotels & Resorts, is pleased to announce the appointment of Carlos Bueno as General Manager. In his new role, Bueno will oversee all operations of Boston's premier luxury hotel property.

"We are delighted to welcome Carlos Bueno as the new General Manager of Raffles Boston. Carlos has a wealth of luxury experience and a deep connection with the Boston community, making him the perfect fit for this prestigious role. His unwavering dedication to excellence and remarkable attention to detail have consistently resulted in exceptional guest experiences, and his vision for Raffles Boston aligns perfectly with our commitment to providing unparalleled service. We are confident that under his leadership, Raffles Boston will continue to flourish and set new standards of luxury hospitality," said Omer Acar, CEO, Raffles Hotels & Resorts.

"As someone who has lived and worked in Boston for more than a decade, it's been wonderful to be part of the growth of the local luxury hotel set, and Raffles Boston has quickly become a standout destination in the city," said Carlos Bueno, General Manager, Raffles Boston. "The elegance of the hotel is truly unmatched, and the stunning facilities are complemented by a talented team of hospitality professionals who are dedicated to delivering an unrivaled experience to our guests. I look forward to working with the team to build on the hotel's success and continue to bring the Raffles brand legacy to life in the Boston market."

Bueno brings over 25 years of luxury hospitality experience to Raffles Boston, having worked with some of Boston's most prestigious hotel brands including Boston Harbor Hotel, Fairmont Copley Plaza and most recently, The Newbury Boston. As someone deeply engrained in Boston's community involvement, Bueno currently serves as Chair for the Back Bay Association, Treasurer for the Massachusetts Lodging Association, and is on the Board of Meet Boston Tourism Destination Marketing Districts (TDMD).

Carlos began his career in food & beverage, gaining valuable experience at The Plaza, A Fairmont Managed Hotel, Waldorf Astoria and Four Seasons hotels in New York, before transitioning into hotel operations and management. Bueno is a graduate of Johnson & Wales University with a Bachelor of Science in Hotel and Restaurant Management.

Raffles Boston, which stands 35 stories tall in the heart of Boston's Back Bay neighborhood, features 147 guestrooms, 146 branded residences, and 16 distinct gathering spaces. The hotel welcomes guests into the Raffles world of elegance and enchanted glamour, showcasing the brand's signature sense of sophisticated style, gracious hospitality, and thoughtful, locally inspired design while embracing the cosmopolitan charm of storied Back Bay. The property offers distinctive amenities including the renowned Raffles butler service, a two-story Sky Lobby perched high above Copley Square, five distinct dining outlets and, and a dramatic ballroom with expansive views over the Charles River.