Sheraton New Orleans Hotel Appoints Ingrid Chaves as General Manager
Sheraton New Orleans Hotel proudly announces the appointment of Ingrid Chaves as the property's new General Manager. Chaves brings more than two decades of leadership experience with Marriott International to her new role, where she will oversee all aspects of the hotel's operations and guest experience.
"Ingrid's wealth of international experience and her proven leadership across global markets make her exceptionally well suited to lead Sheraton New Orleans," said Elaine Richard, Regional Vice President, Southeast. "Our hotel embraces Sheraton's identity as The World's Gathering Place, and with her fresh perspective and insight from many corners of the globe, she is uniquely equipped to elevate our service and foster a truly global sense of community and guest experience in New Orleans."
Originally from Costa Rica, Chaves began her Marriott journey in 2002 as an At Your Service Agent at the Costa Rica Marriott Hotel and has since built an impressive global career spanning more than two decades. She has held leadership positions at several flagship properties across Latin America, the Caribbean, and the U.S., including serving as General Manager of JW Marriott El Convento Cusco in Peru, where she led the hotel to earn Hotel of the Year honors for two consecutive years. Most recently, she served as Hotel Manager at Orlando World Center Marriott, achieving record-breaking results in guest satisfaction and revenue growth while advancing community impact initiatives.
"I'm thrilled to join the Sheraton New Orleans and to be part of a city so rich in culture, hospitality, and heart," said Chaves. "New Orleans' vibrancy and warmth mirror the experience we strive to create for every guest, and I'm excited to lead our team in bringing that to life each day."
Outside of her professional accomplishments, Chaves is an avid traveler and music enthusiast. She and her daughter, Frida, are excited to make New Orleans their new home and immerse themselves in the city's vibrant culture.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
