Hotel Security - Keys to Safeguarding our Guests
By Steve Bobb Executive Officer, Oregon Surveillance Network | December 25, 2011
Anyone in the private security field will tell you the first thing you need is a solid plan. Few people realize, however, that the security plan should ideally begin before ground is broken or the first concrete footing is poured.
Architects and designers are always creating buildings with elaborate features and unique materials, accentuating a room or building with ostentatious decor and distinctive style. A hotel's design and layout isn't always conducive to full protection from a security standpoint. For instance, a cascading water wall in the lobby may be a stunning amenity, but would it also be an ideal location to conceal a weapon or for a person to hide behind. Ceiling chandeliers, wall fixtures, bulky sculptures and non-supportive pillars can obstruct sight lines and inhibit access and evacuation routes.
Any new hotel, like with any construction project will take into account its most functional components, comfort, adequate spacing for reception, valet, gift shop and retail, conference rooms, kitchens and restaurants, concierge and most important, back-of-house and storage. Plus all the electronics, fiber optics, plumbing and infrastructure for communication.
But shouldn't hotel security also be considered an integral part of the mix? Security stations, a medical or first aid room, dispatch desk and central control; even an area for security vehicles all have to be part of the big picture.
We've been fortunate enough here at Spirit Mountain to include security safeguards and concerns at the inception of new construction projects. And the result has not only saved costs, but ensured the ultimate safety of our guests and employees. Let's face it; most hotels already exist, so being able to integrate a security plan in the blueprints is not an option for everyone.
So what do you have to work with? Or more importantly, what are your challenges?
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