Omni Hires New VP of Loyalty Services
Hotel Brand Creates New Position to Lead Loyalty Program
JANUARY 8, 2009 - Omni Hotels announced that Jeff Smith has rejoined the company in the newly created position, vice president of loyalty services. Smith will collaborate and spearhead initiatives across virtually all disciplines within the organization to ensure the vision of a heightened level of personalized service is flawlessly executed, creating memorable experiences for Omni's guests. Smith is initially focused on launching the next generation of Omni's long term recognition-based program in the spring of 2009 as it marks its 20th anniversary, including enhanced services, new technology implementation and more rewards options for the guest.
Smith returns to Omni Hotels after a three year tenure with Wyndham Hotels & Resorts where he served as vice president of brand operations. Responsibilities included owner relations, franchise hotel oversight, brand standards and quality assurance. In his previous time with Omni Hotels, he served in several operations positions including vice president of operations from 2003 to 2005.
"We are very pleased to have Jeff return to the Omni family and lead us through the next evolution of our loyalty program," said Richard Maxfield, senior vice president of operations. "His attention to detail to ensure a consistent, high quality experience across the brand and enthusiasm for always providing the best for our guests makes him the ideal person for this new, pivotal role."
Smith completed his MBA from Rockhurst College and received his undergraduate degree in Business Administration/Hotel Management at Michigan State University.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
