Best Western in Lackland, TX Selects MSI

West Hospitality Limited and MSI: Uncompromising choice for guests and technology

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. April 16, 2009

PHOENIX, AZ, April 16, 2009 - MSI (Multi-Systems, Inc.), a hospitality technology solutions provider, has been selected to provide integrated property management and point of sale technology by West Hospitality Limited to the Best Western Atrea Hotel and Suites in Lackland, TX.

San Antonio developer and hotel owner Ajay Patel broke ground on the property in early 2008. The business-friendly hotel is slated to open in April 2009 with MSI's WinPM Property Management System (PMS) and integrated PlacePoint Point of Sale (POS).

WinPM, an industry leading hospitality technology solution, was approved for integration with Best Western's two-way CRS mandate in 2003. PlacePoint is MSI's POS solution and offers both retail food/beverage and self-service functionality. Widely used in the mid market to increase staffing efficiencies, PlacePoint allows guests to order their meal selections via self-service touch screen technology.

The solution will offer Patel's West Hospitality group the latest in technology and offer guests the convenience they have come to expect.

Best Western unveiled the prototype for this property in October 2007. Signature features are a multi-function community space, breakfast area, bar and media area. Patel said, "This Best Western is an ideal fit for this location at the junction of two major highways and a short drive from Lackland Air Force Base, a Microsoft data center, three new hospitals and SeaWorld."

"My company operates several hotels for various brands, so we have first hand experience with multiple technology vendors. We have always found MSI to be very customer-focused and committed to providing superior service pre- and post-sale," Patel said.

Commenting on the contract, Andrew Sanders, MSI's vice president of sales, said, "We are delighted to grow our relationship with both Ajay Patel and this exciting new Best Western. His new property and MSI's solution will deliver a unique guest experience and the right mix of customer-facing technology. We are thrilled to be a partner."