New Non-Smoking, Bed-Type Guarantees at Hyatt
CHICAGO, IL, April 07, 2006. Hyatt Hotels & Resorts has launched a new program of non-smoking and bed-type guarantees at all of its properties worldwide. The program, which went into effect April 3, is designed to ensure guests receive the accommodations they request.
Under the no-smoking guarantee, if the requested room is not available upon check in, the guest will be given choice of a $100 Hyatt gift card or 5,000 gold passport points as compensation.
The bed-type guarantee, constructed exclusively for Hyatt's Gold Passport diamond and platinum members, guarantees that if the room with the preferred bed type is not available upon check-in, the guest will have 5,000 gold passport points added to their account, which is the equivalent of a one night stay.