Matfen Hall Is England's Best Large Hotel

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. October 14, 2008

LONDON, UK, May 9, 2006. Late last month, Matfen Hall near to Newcastle upon Tyne became the "Best Large Hotel" in England in the 2006 Enjoy England Awards for Excellence. At the national awards ceremony at Madame Tussaud's in London they won the Gold Award in the "Best Large Hotel" category and a Silver Award in the "Business Tourism" Category. Matfen Hall a member of Classic British Hotels was the only establishment to win two awards. They are also the only hotel in the 14 year history of these tourism Oscars to have ever won both the large and small hotel categories. They won "Best Small Hotel of the Year" in 2002 and as a result of a lb5 million expansion in 2004 have grown up to become "Best Large Hotel 2006".

The facilities at Matfen Hall include 53 bedrooms, two golf courses, state of the art Golf Academy, 7 conference rooms and extensive spa and leisure facilities. To win this Gold Award they beat off stiff competition from throughout the UK demonstrating to the judges their excellence in customer care, accommodation, service, caring for the environment, staff development and training. On presenting the award the judges commented: "Matfen Hall meets every expectation of an outstanding large hotel while managing to retain great attention to detail."

On hearing that they had been awarded the gold award Mr David Hunter, Director and General Manager of Matfen Hall said: "I am absolutely delighted. This is a huge accolade not just for Matfen Hall, but for all of our staff, the owners and for the North East region as a whole. We always try to exceed the expectations of our guests. Our committed and enthusiastic team of staff work extremely hard at providing the highest standards of customer care to match the excellent facilities that we offer."

Sir Hugh Blackett, Matfen Hall's owner said, "It is a fantastic recognition for the staff and management many have been with us since the hotel began. We are thrilled to be recognised both regionally and nationally and hope that it will encourage many more people to visit North East England."

Describing why he felt the judges had given the hotel this prestigious award David Hunter believes that individuality is at the root of their success. "We may have won 'Best Large Hotel' however the hotel has retained its old identity. Often when hotels become large they lose their unique, personal touch. I put our winning formula down have our ability to meet each individual customer's requirements and the needs and of individual markets."

Since the opening of their lb5 million development Matfen Hall has won a handful of awards which have included:

. Best Large Hotel in North East England

. Business Tourism Award for North East England

. Conde Nast Johansens Most Excellent Venue Hotel

. Most Considerate Independent Hotel in the UK

Matfen Hall may be the largest independent country house in North East England; it may have the only spa in the world with Versace Body Treatments, however, last night it became the "Best Large Hotel in England."