Grace Hotel Sydney, Recipient of AHA Award for Excellence
SYDNEY, Australia, June 8, 2006. Federal Hotels International (FHI) is pleased to announce that The Grace Hotel Sydney received the Highly Commended Australian Hotels Association Awards (AHA) 2006 for Excellence in the Best Superior Hotel category during the recent 2006 glittering Gala Award Ceremony in Sydney for the third time. The Australian Hotels Association (NSW) Awards for Excellence are recognised as the most prestigious awards in the hotel industry honouring the achievement of excellence in a wide range of categories across the accommodation division.
Mr Philip Pratley, General Manager of The Grace Hotel Sydney said "We are incredibly proud of our achievements to be highly commended again in 2006 following similar awards in 2001 and 2004, this award reinforces and demonstrates The Grace Hotel Sydney has been able to maintain a high level of consistency which has been recognized by our guests and peers. The continuous improvement program in services and facilities in association with our recently completed room's refurbishment program has been acknowledged. We will soon be providing further improvements to facilities and services with the renovation of our Caf'e restaurant, due for completion by the fourth quarter of 2006 which will further enhance our guests' experience."
Ms Ooi Lee Ping, Deputy Director of Marketing, Regional Sales & Business Development of Federal Hotels International said "Federal Hotels International is very proud that The Grace Hotel Sydney is the Recipient of this Highly Commended Australian Hotels Association (NSW) Awards for Excellence 2006 in the Best Superior Hotel category. We are greatly honoured to have received this award as this is indeed a reflection of our dedicated staff commitment and team spirit of providing the very best in product and warm courteous service. We are very happy with the industry recognition that this award signifies. This recognition has further solidified that Federal Hotels International as a Group of Hotels, is dedicated to providing our guests with the convenience and good quality comfortable accommodation as well as customer service they expect from the FHI brand. We hope that guests who stay in a FHI Hotel for business or leisure, will continue to remember our Hotels for their future travel plans, and become our loyal customer for life. We are delighted that the Australian Hotels Association has recognized the achievement of The Grace Hotel Sydney for the third time, and in particular, recognizing the employees who have worked hard to exceed our guest expectations every day".
"Federal Hotels International is also very proud that The Grace Hotel Sydney was recently named The National Winner and the Best in Australia for providing First Class Accommodation and services to the International Sector at the Australian Tourism Export Council (ATEC) Symposium in Cairns. This prestigious award, voted by the National Inbound Tourism Operators throughout Australia, is indeed a great honour to Federal Hotels International and The Grace Hotel Sydney. We have received numerous international and local awards but to be accorded twice within the same period is the ultimate achievement for our Grace Hotel Sydney. It is indeed a reinforcement of our management and employees' dedication and commitment to providing only the best in service and product."