Rosen Plaza Promotes McCoy and Morin

Will Lead Award-Winning Conventions Services and Catering Department

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. October 14, 2008

ORLANDO, FL, July 14, 2006. Connie McCoy has been promoted to Director of Convention Services and Catering and Roger Morin has been promoted to Assistant Director of Convention Services and Catering, both at the Rosen Plaza hotel in Orlando, announced Victoria Hall, Director of Sales and Marketing for the award-winning hotel. The Rosen Plaza is celebrating its fifteenth anniversary this September.

"At the Rosen Plaza, we pride ourselves on providing service that exceeds customers' expectations," says Hall. "Connie and Roger epitomize this philosophy and have earned the respect of their colleagues and industry professionals. We're excited to welcome them to their new positions and are pleased they will continue to be an integral part of our team as we continue to provide the highest quality service available to our leisure and meetings guests."

As Director of Convention Services and Catering, McCoy will be responsible for maximizing the use of function space and banquet revenue, while excelling in overall customer satisfaction, the cornerstone of Rosen Hotel & Resort's highly regarded commitment to guest services.

McCoy has been with the Rosen Plaza since 2000 and was most recently a convention services manager with the hotel. McCoy entered the hospitality industry after moving to Florida from Michigan in 1976 where she was reservations manager for the Quality Inn in Kissimmee. In 1979, she joined the sales department staff at the Royal Plaza Hotel in Lake Buena Vista and assisted in developing the convention services and catering department, and by 1983 became director of convention services and catering. Twenty-two years later, after many changes in hotel ownership and management, McCoy made the move to the Rosen Plaza. During the many changes in ownership, it has been her goal over the years to provide customer service that exceeds the guests' expectations. This goal fits well with the philosophy of the Rosen Plaza hotel's management.

A convention services manager with the Rosen Plaza for the past 18 months, Roger Morin is now Assistant Director of Convention Services and Catering, where he will support and assist the director of convention services. He also assumes responsibility for running the convention department in the absence of the director and will take care of many of the large city-wide conventions that visit Orlando every year.

Roger began his career in hospitality in 1980 as a banquet manager at the High Q Hotel in Orlando. Less than a year later, Roger moved to Harley Hotel of Orlando where he was a banquet supervisor for three years and then a catering manager and convention coordinator for 11 years. He then moved to the Royal Plaza Hotel for the next nine years; six years as a convention coordinator, then three years as director of convention services. After serving as director, Roger decided it was time to further his career, at which point he came to the Rosen Plaza.