Stephen Bello yo Manage Dolce's Lakeway Resort in Austin
MAY 21, 2009 - Hotels and Resorts, a privately held operator of 24 upscale hotels, resorts and conference hotels in North America and Europe, today announced the appointment of Stephen Bello, a 22-year hospitality veteran, as general manager of the 168-room Lakeway Resort and Spa, which it manages on Lake Travis in Austin, Texas.
He will be responsible for overseeing all aspects of the facility's management including operations, finance, human capital, sales, marketing, public relations, customer relations and information technology. Lakeway Resort's 24,000 square feet of meeting space qualifies it as one of the largest hotel conference centers in the greater Austin area.
For the last two years, Bello was managing director of Hawks Cay Resort, a 40-acre complex on Duck Key, Fla., which includes a 177-room luxury hotel, 250 villas and an 85-slip marina. During his tenure, he managed a $40 million renovation and developed a service culture to improve guest and employee experience.
Earlier, he was corporate director of operations for RockResorts in Broomfield, Colo., where he acted as the asset manager for the company's owned properties, provided leadership to the company's owned and managed hotels and assessed new projects. In that role, he helped the company develop a policy on sustainable business practices.
From 2004 to 2006, Bello was president of Classic Hospitality, a multiunit operator of five hotels and six restaurants located in metropolitan Washington, D.C. From 2003 to 2004 he was general manager of The Madison Hotel in Washington. In 2002 he was general manager of The Hotel Hershey in Hershey, Pa., where he provided direction for a $30 million renovation project.
He was general manager of Ritz-Carlton hotels in Philadelphia; Rancho Mirage, Calif.; Dubai, United Arab Emirates; Amelia Island, Fla.; and Hawaii from 1993 to 2002. He started his career as conference services manager at The Doubletree at Lincoln Center in Dallas in 1986 and was assistant food and beverage manager at Amelia Island Plantation from 1988 to 1989.
Bello was awarded a bachelor of science degree in hospitality management and culinary arts in 1980 from Johnson and Wales University, Providence, R.I. He also studied real estate investment and financial accounting at Georgetown University, Washington.




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