Gnell Abracosa Returns to the Custom Hotel, LA

• 
  SAVE
• 
  SHARE
• 
  TEXT SIZE
• 
  PRINT
• 
  COMMENT
• 
  PDF

. April 28, 2010

April 27, 2010 - Custom Hotel, THE only lifestyle hotel at LAX, is happy to welcome back Gnell Abracosa as the new general manager and latest dynamic addition to the Custom Hotel family. As Custom Hotel continues to redefine its presence in the West Los Angeles community, Gnell (pronounced Jenelle) has returned to the Custom Hotel (where she was previously Director of Sales and Marketing) to offer her keen insights into emerging hotel trends, services and customer incentives that are all designed to make staff and guests alike always feel like they are in safe hands. In addition, Custom Hotel is proud to announce the continuation of the Custom Cares program now under Gnell's namesake. With this shift in management and the expansion of a customer service program designed to attentively serve all guests, Custom Hotel is putting the word custom back into the phrase “customized stay.”

Gnell's vision for the property is to assure that every single guest of the Custom Hotel has a relaxing and fulfilling experience. Gnell is available to each and every guest at the Custom Hotel and can be contacted directly by email under any circumstance and to help meet any guest's desired need at [email protected]. She is on board to deliver the customized experience that the Custom Hotel name implies and leads with the work philosophy that 'things don't happen TO you, they happen WITH you.' It is this driving force that Gnell and her team employ to help see their vision through every single day. Gnell states, “I am extremely excited to return to Custom Hotel and be on-hand to make my guests stay as comfortable and relaxing as possible. I am here to see to it that my guests have no other choice, but to sit back and enjoy their time in Los Angeles via the Custom Hotel. ”

A California native, and with a background in hospitality that spans Orange County, Los Angeles and Hawaii (where she lived for 10 years), Gnell brings a unique management style that stems from years of travel and a passion for the hospitality industry. Most recently, Gnell worked as the Director of Sales and Marketing at the Hollywood Roosevelt Hotel. Before that she worked as the Director of Sales and Marketing at the Palihouse and Custom Hotel in Los Angeles. She also worked as Director of Sales at the Fairmont Miramar Hotel in Santa Monica and as the Director of Regional Sales at LA Inc. Feeling at home at the Custom Hotel, Gnell has returned to lend her support in a familiar territory where she can continue to lead the hotel in the direction of its long term goals.

ABOUT CUSTOM HOTEL
Custom Hotel offers a stylish and innovative perspective to overnight stays. Our boutique accommodations are fun and whimsical, yet modestly priced. We thrive on the energy and atmosphere of our local Los Angeles environs, providing hotel guests with a uniquely L.A. experience. Situated high on a hill on Lincoln Boulevard, our 250 guest rooms and suites offer some of the city's most stunning panoramic views of the Pacific Ocean, Hollywood and Downtown Los Angeles. Originally built by mid-century architect Welton Beckett, designer of the world-famous Capitol Records building, Custom Hotel is rich in history yet beautifully transformed with modern California flare. Custom Hotel is located at 8639 Lincoln Blvd, Los Angeles, CA. Reservations are recommended; call 310-645-0400. For more information, visit www.customhotel.com.

ABOUT PRISM HOTELS & RESORTS
Dallas-based Prism Hotels & Resorts is one of the fastest growing full-service hotel investment, management and development companies in the United States. The company currently manages more than 7,000 rooms for multiple owners across sixteen states, including large full service hotels, boutique hotels and resorts. For more information, please visit www.prismhotels.com.