Four Points Sheraton Biloxi Wins Hotel Makeover
Signature Worldwide Giving Over $50,000 in Free Sales & Service Training to Transform Hotel
June 8, 2011 - Biloxi has reason to celebrate. Four Points Sheraton Biloxi has beat out hotels nationwide to win a hotel makeover worth over $50,000. They not only won the judge's vote, but earned the top spot in a contentious Facebook vote with the other finalists. Four Points showed their enthusiasm every step of the way, confirming their unwavering desire to be the best.
“Our team of associates cannot wait to begin exploring ways to unlock our full potential. To have Signature Worldwide makeover every department in our hotel is perfect timing and the positive energy is already radiating throughout the Four Points Sheraton Biloxi,” said Kenny Glavan, general manager of the hotel.
While some makeovers change the physical elements of a hotel, Signature Worldwide is focusing on customer service and sales, which can make a huge impact on a hotel's success. From hello to goodbye, Signature will help each department improve customer service scores, hotel review ratings, revenue and employee morale.
The Fourt Points Sheraton Biloxi was originally a coastal landmark and the site of the city's first highrise building in the 1960's. After Hurricane Katrina, the hotel was stripped to the concrete and emerged rebuilt following a national economic recession, only to find themselves in the middle of the BP Oil Spill Crisis. The largest non-casino hotel on the Mississippi Gulf Coast, the Four Points is strategically located on the beach near the most popular casinos. With a complete hotel sales and service makeover, Four Points is primed to be a market leader.
"Signature Worldwide is committed to helping the Four Points Sheraton Biloxi be the best," said Signature Worldwide CEO Steve Wolever. "Our team will work with them over the next year to improve every department, helping Four Points provide legendary experiences for their guests at every touchpoint."
Signature Worldwide will provide regular updates on the hotel's progress through their Facebook page and Twitter account.
About Signature Worldwide
Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature Worldwide operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information, visit www.signatureworldwide.com or connect with Signature Worldwide via Twitter @signatureworld or on Facebook at http://www.facebook.com/signatureworldwide.
To view the social media press release with links to YouTube videos, please visit http://pitch.pe/151635
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
