Fernando Santana Appointed General Manager of Hyatt Centric Key West Resort and Spa

USA, Key West, Florida. November 08, 2018

Hyatt Centric Key West Resort and Spa proudly announces the appointment of Fernando Santana as General Manager. Santana brings twenty-eight years of experience to Key West including serving as an interim General Manager at Hyatt Regency Long Beach, Hyatt Regency Aruba Resort, Spa and Casino, and Andaz Wall Street. 

“I feel honored to be a part of such an amazing resort and team,” says Santana. “Our travel savvy guests visit Key West with the intention of experiencing the destination and discovering hidden gems. I look forward to applying my years in hospitality to help create the cultural adventure our guests expect, the colleague engagement that will make us the preferred employer in Key West, and the local connections with partners that will help us to benefit our community.”

Santana's extensive career with Hyatt started with Hyatt Resorts in Puerto Rico. Since then, he has worked with thirteen hotels and served as a specialist for twenty franchise hotels. His experience with different brands and destinations gives him a unique understanding of what motivates travelers, and how to turn that into the creation of unforgettable experiences. 

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Hotel Law: New Administration - New Policies

In a business as large as a hotel and in a field as broad as the law, there are innumerable legal issues which affect every area of a hotel's operation. For a hotel, the primary legal focus includes their restaurant, bar, meeting, convention and spa areas of their business, as well as employee relations. Hotels are also expected to protect their guests from criminal harm and to ensure the confidentiality of their personal identity information. These are a few of the daily legal matters hotels are concerned with, but on a national scale, there are also a number of pressing issues that the industry at large must address. For example, with a new presidential administration, there could be new policies on minimum wage and overtime rules, and a revised standard for determining joint employer status. There could also be legal issues surrounding new immigration policies like the H-2B guest-worker program (used by some hotels and resorts for seasonal staffing), as well as the uncertain legal status of some employees who fall under the DACA program. There are also major legal implications surrounding the online gaming industry. With the growing popularity of internet gambling and daily fantasy sports betting, more traditional resort casinos are also seeking the legal right to offer online gambling. Finally, the legal status of home-sharing companies like Airbnb continues to make news. Local jurisdictions are still trying to determine how to regulate the short-term apartment rental market, and the outcome will have consequences for the hotel industry. The December issue of Hotel Business Review will examine these and other critical issues pertaining to hotel law and how some companies are adapting to them.