The Wayfarer DTLA Appoints Jessica Rincon as General Manager

USA, Los Angeles, California. April 11, 2019

The Wayfarer DTLA is pleased to announce the appointment of Jessica Rincon as General Manager. Representing an innovative outlook for the millennial traveler, Jessica Rincon brings 15 years of hospitality experience as General Manager to the soon-to-open hotel, The Wayfarer DTLA. Rincon will oversee all aspects of the community-focused boutique property, which showcases 156 rooms and suites, including a handful of shared rooms, as well as four distinct beverage, dining and entertainment experiences; The Kitchen, Lilly Rose, The Rooftop and The Gaslighter Social Club.

Rincon most recently joins The Wayfarer DTLA from the Kimpton Hotel Wilshire where, as General Manager, she led all hotel operations while simultaneously reducing the employee turnover and open position ratio by creative colleague onboarding tools.

Over the span of her career, Rincon has held multi-faceted positions at a variety of hotels including Viceroy Hotel Group, Oceana Hotel in Santa Monica, and Viceroy L'Ermitage in Beverly Hills. As Hotel Manager of Oceana Hotel, Rincon oversaw a $10 million renovation, managed all operations of the hotel including budget forecasting as well as weekly revenue and sales strategy reports. While leading the Viceroy L'Ermitage Beverly Hills hotel as director of rooms, she successfully achieved Forbes and AAA 2017 Five Star/Diamond ratings and launched a hotel-wide Colleague Empowerment Program that assisted colleagues with handling guest opportunities to efficiently guarantee guest satisfaction.

In her new role as General Manager at The Wayfarer DTLA, Rincon aims to position the hotel as socially driven, obsessively local, strictly unstructured, and more than face value by being original, imaginative and unbound with practical innovations, thus further distinguishing The Wayfarer DTLA as not just a destination, but a way of being.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program. Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.