The Ritz-Carlton Bal Harbour, Miami Appoints Joseph Fisher as Hotel Manager

USA, Bethesda, Maryland. August 07, 2019

The Ritz-Carlton Bal Harbour, Miami announces the appointment of Joseph Fisher as Hotel Manager for the 18-story luxury resort. A passionate leader with nearly two decades of knowledge and expertise in hospitality, Joseph will oversee all facets of the resort, including hotel operations, property amenities and guest services. Joseph joins The Ritz-Carlton from the Embassy Suites by Hilton, South Jordan & Palm Beach Gardens in Utah, where he served as the opening general manager.

In his role, Joseph developed construction and pre-opening hiring schedules, as well as all sales and marketing plans. His leadership led to notable results, including the hotel being in the top 10% for service in the brand, and achieving fair market share within three months of opening.Prior to his role with Embassy Suites by Hilton, he served as the director of food and beverage at the Hilton Marco Island Beach Resort, managing all daily F&B operations and helping the resort produce $8 million in food and beverage revenue.

Joseph first began his career in hospitality as assistant food and beverage manager at The Four Seasons in Atlanta and Miami. From there, he has held roles at Hyatt Pier 66 (director of food and beverage); Conrad Miami (hotel manager); Waldorf Astoria Park City (director of food and beverage); and Marco Beach Ocean Resort (general manager.)

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Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.