Miguel Leopoldo Gallegos Named Executive Chef at Casa Velas in Puerto Vallarta

Mexico, Puerto Vallarta. August 12, 2019

Miguel Leopoldo Gallegos has been named Executive Chef of Casa Velas, an adults only boutique hotel and ocean club in Puerto Vallarta, Mexico. In his new role, he is responsible for the Emiliano and the Beach Club Restaurant and the resort's 24-hr insuite dining program. He will also bring his specialized expertise to developing tailored, unique culinary experiences for guests.

A member of SLH (Small Luxury Hotels of the World), Casa Velas is the only boutique hotel on the Mexican Pacific coast to hold Four Stars from Forbes Travel Guide.With over 10 years of culinary experience, Gallegos has spent time in renowned restaurants and hotels throughout the world, including Lima's Central (The Best Restaurant in South America 2019 - San Pellegrino 50 Best), Mexico City's Biko (San Pellegrino 50 Best), Germany's Aqua Restaurant (3 Michelin ***), South Africa's Tasting Room in Le Quartier Francoise (San Pellegrino 50 Best), Japan's Narisawa (2 Michelin **).

Most recently, Gallegos served as Executive Senior Sous Chef at AM Resorts' Puerto Vallarta properties. Prior to, he was Executive Chef of El Dorado Maroma by Karisma.

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Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.