Seven Tactics to Increase Engagement Across Your Social Media Channels

By Stephanie Hilger Director of Social Media, Blue Magnet Interactive | February 04, 2018

While social media marketers preach the importance of relevancy, engagement, and quality, brands often feel like they are drowning in Newsfeeds. Pushed out by algorithms and users' family and friends, as a brand, competing for a like, Retweet, or share can be a challenge. Rival your competition by employing these seven tactics that are sure to amp up engagement across your social media accounts.

1. Take Time to Optimize the Content You Are Publishing

Blurry photo? Scroll past. Spelling and grammar errors? Scroll past. Text overlay getting cut off on your image? Scroll past. A tweet that was clearly pushed out automatically from a Facebook post? Scroll past.

It takes less than 50 milliseconds to form a first impression. Unoptimized content is lazy, ineffective, and will no doubt fall victim to the scroll past. Taking the time to fully optimize your content for the channel it is being published on will make a huge difference in increasing engagement and getting users to perform your desired call-to-action - whether that is a like, share, or a click through to your website.

Pushing out a non-optimized post is a missed opportunity, especially when the "fastest growing channels are visually based. " Whenever you are adding rich media to your post (and you always should be), apply these key optimization tips:


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Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.