AccorHotels Appoints Karla Erales as General Manager of Sofitel Washington DC Lafayette Square
Karla Erales has been appointed general manager of Sofitel Washington DC Lafayette Square, one of AccorHotels
luxury brand properties in the nation's capital. The announcement was
made by Mark Huntley Regional Vice President and General Manager,
Fairmont Washington, D.C., Georgetown. A seasoned hotelier, Erales is
responsible for the overall operations, performance and strategic
direction of the 237-room luxury hotel.
“I'm thrilled to be granted the opportunity to work in one of the
most visited cities in the world and manage one of DC's notable
historical hotels. Together with a very passionate team, we aim to
achieve the highest levels of hospitality that Sofitel is known for,
delivering superior guest experience and memorable stays in the nation's
capital, states Erales.”
Prior to her new position, Erales was the director of operations and
then hotel manager for Swissotel Chicago from 2016 until May of
2018. Previously, she held progressive roles at Fairmont Mayakoba
beginning in 2005 from front office manager to executive housekeeper and
director, rooms division, including acting interim director of
operations for Fairmont Royal Pavilion, Fairmont Southampton, Bermuda
and Fairmont Mayakoba, Mexico.
Erales began her hospitality career in 1995 at The Ritz-Carlton,
Cancun, where she held several positions including concierge guest
recognition, The Club Floor manager/chief concierge and assistant
director of housekeeping.. During her time at The Ritz-Carlton, Cancun,
Karla was awarded the Les Clefs D'or certification and appointed the
vice president of her local chapter.
Erales holds a Public Relations certificate from McGill University, Montreal, Quebec, as well as a Diploma in Tourism Management from LaSalle College, Montreal, Quebec.
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