Devin Gleason Named Director of Sales and Marketing at Lake Arrowhead Resort and Spa

USA, Lake Arrowhead, California. November 08, 2018

Devin Gleason, who has spent more than 10 years working in the resort industry, has been named director of sales and marketing at Lake Arrowhead Resort and Spa, a mountain getaway located on the banks of Lake Arrowhead in the San Bernardino National Forest.

In his new position, he oversees all group, leisure and catering sales, as well as marketing and public relations for the resort - including forging important community partnerships with nearby recreational entities such as SkyPark at Santa's Village and Snow Valley Mountain Resort.

“With his strong track record in the hospitality industry and his enjoyment of the outdoors, Devin is the ideal candidate to take the helm of our sales and marketing team,” said Managing Director Geoff Young. “We are confident his skills and experience will be invaluable as we concentrate on positioning Lake Arrowhead Resort as the premiere mountain destination in Southern California.”

With expertise in sales, marketing, destination management and meeting planning, Gleason was previously director of sales and marketing for Topnotch Resort, a mountain destination in Stowe, Vermont. Prior to his tenure at Topnotch, he was the director of sales and marketing at Stoweflake Mountain Resort & Spa - a Four-Diamond mountain property also in Stowe, Vermont. Additionally, he held the positions of associate director of sales and marketing and director of sales at the historic Chatham Bars Inn and Spa, in Chatham, Mass.

A native of Boston, Gleason holds a Bachelor of Arts degree in business from Salve Regina University in Rhode Island. An avid outdoor enthusiast, he enjoys skiing, surfing and water sports in his off time.

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Hotel Law: New Administration - New Policies

In a business as large as a hotel and in a field as broad as the law, there are innumerable legal issues which affect every area of a hotel's operation. For a hotel, the primary legal focus includes their restaurant, bar, meeting, convention and spa areas of their business, as well as employee relations. Hotels are also expected to protect their guests from criminal harm and to ensure the confidentiality of their personal identity information. These are a few of the daily legal matters hotels are concerned with, but on a national scale, there are also a number of pressing issues that the industry at large must address. For example, with a new presidential administration, there could be new policies on minimum wage and overtime rules, and a revised standard for determining joint employer status. There could also be legal issues surrounding new immigration policies like the H-2B guest-worker program (used by some hotels and resorts for seasonal staffing), as well as the uncertain legal status of some employees who fall under the DACA program. There are also major legal implications surrounding the online gaming industry. With the growing popularity of internet gambling and daily fantasy sports betting, more traditional resort casinos are also seeking the legal right to offer online gambling. Finally, the legal status of home-sharing companies like Airbnb continues to make news. Local jurisdictions are still trying to determine how to regulate the short-term apartment rental market, and the outcome will have consequences for the hotel industry. The December issue of Hotel Business Review will examine these and other critical issues pertaining to hotel law and how some companies are adapting to them.