The Ritz-Carlton Golf Resort, Naples Appoints Guillaume Benezech as Hotel Manager

USA, Naples, Florida. July 10, 2019

The Ritz-Carlton Golf Resort, Naples, one of the finest luxury golf resorts in Florida, has appointed Guillaume Benezech to Hotel Manager. Joining the resort with over seven years within The Ritz-Carlton Hotel Company, Benezech is dedicated to leading the operations of the luxury property, while working in tandem with Edward V. Staros, Vice President and Managing Director of The Ritz-Carlton Resorts of Naples.

With over thirteen years of experience in the hospitality industry, Benezech has held several management positions within The Ritz-Carlton portfolio including General Manager of The Ritz-Carlton Geneva, Switzerland, where he oversaw the rebranding and renovation of the iconic hotel, along with serving as Hotel Manager of The Ritz-Carlton Montreal, Canada through the luxury hotel's opening. Prior to joining The Ritz-Carlton family, Benezech managed the Food & Beverage operations at the Mandarin Oriental Geneva, Switzerland, Four Seasons Hotel Miami, Florida, as well as Régent Cruises.

In his new role, Benezech will oversee all hotel operations for The Ritz-Carlton Golf Resort, Naples, including day-to-day management of the hotel's Ladies & Gentlemen, guest services, and marketing initiatives for the leisure market. Formerly managing city properties, this new venture is an exciting change for Benezech as he moves into managing the expansive resort that is comprised of 295 luxury guestrooms and suites, a variety of culinary experiences including Mezzo, Lemonía, and Bella Vista Lounge, meetings and weddings facilities, as well as guest experiences at Tiburón Golf Club's two championship courses.

Benezech received his education from The Lausanne Hotel School where he graduated in 2003 with a diploma in Corporate Economics and a Bachelor of Economic Science in International Hospitality Management.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in February 2020...

Social Media: Social Listening Tools

The reach and influence of social media is staggering. Nearly 3 billion people use social media daily, posting a range of messages, selfies, images, and everything in-between. According to HubSpot, almost 4 million posts are uploaded to the major social networks every single minute! That's an astounding amount of content and it is crucial for hotels to skillfully use social media in order to effectively compete. From establishing a suitable brand identity and voice to creating content across all the major networks (Facebook, Twitter, Instagram, Pinterest, etc.), the goal is to actively engage consumers and to eventually convert them to customers. Some hotels are initiating online contests as a way to attract new customers, while others are rewarding customers with discounts who subscribe to the their email lists or follow their social media pages. Another recent strategy is to employ social media listening tools that track what people are posting online about their businesses. These tools allow hotels to monitor - or listen to - what's being said about a brand across the entire social web, and this can prove to be very valuable, unfiltered information. Social listening permits hotels to be aware of people's opinions about their business, industry or competitors, and some of these tools even listen beyond social media platforms. They also monitor publicly available information on blogs, forums, news outlets and websites. Some listening tools are more focused on gathering and analyzing data, while others offer more engagement-oriented features, which allow hotels to interact with people right from the platform. Often the information that is gleaned from these listening tools ends up being the most authentic, unbiased insights a business can get. The February Hotel Business Review will document what some hotels are doing to successfully integrate social media strategies into their operations.