Kimpton Hotel Monaco Baltimore Inner Harbor Names Mikhail Shamkin as General Manager

USA, Baltimore, Maryland. November 25, 2019

Kimpton Hotel Monaco Baltimore Inner Harbor, an award-winning 202-room luxury boutique hotel in the heart of downtown Baltimore, announced today the appointment of Mikhail Shamkin to general manager and the promotion of Lindsey Meagher to director of sales and marketing. The hotel, which opened in 2009 as the first luxury boutique hotel in Baltimore, is introducing the new senior leadership team as it celebrates its 10th anniversary.

Shamkin brings 30 years of resort and hospitality experience with a deep understanding of the industry to his new role as general manager, where he will be responsible for leading property-wide operations while building on the hotel's unique position in the market as a property rich with history. Most recently, Shamkin was general manager of Laurel Point Resort in Gatlinburg, Tennessee where he assisted with its rebuilding and repositioning following major wildfire damage. Prior to that, he spent the majority of his early career in the Caribbean introducing properties like The Ritz-Carlton, St. Thomas to the market and assisting in the growth of the esteemed Bitter End Yacht Club Resort in the British Virgin Islands.

Meagher has been with the Kimpton Hotel Monaco Baltimore since April 2018 and brings more than a decade of sales and marketing experience in the Baltimore area to her new role. She has a proven track record of exceeding annual sales goals and building strong relationships with new and existing clients as well as the surrounding community. She is a certified Baltimore tourism ambassador and also holds a Healthcare Meeting Compliance Certification (HMCC). In this leadership role, Meagher will supervise all sales and marketing activities, including leading the hotel's dedicated sales team and providing strategic planning for all group and leisure sales, revenue, digital marketing, advertising and public relations efforts. She will also oversee the hotel's catering team, which expertly arranges meetings, weddings and events of up to 300 guests throughout the hotel's 10,000 square feet of newly refinished space with cuisine from adjacent award-winning restaurant, B&O American Brasserie.

Meagher holds a bachelor's degree in hospitality management from Stratford University and Shamkin holds a bachelor's degree in marketing from C. W. Post College in New York as well as having served as a licensed U.S. Coast Guard Captain.

Kimpton Hotel Monaco Baltimore Inner Harbor is housed in the former Baltimore & Ohio Railroad headquarters, one of the most significant buildings in Baltimore, and features 202 luxurious guestrooms and suites as well as more than 10,000 square feet of meeting, wedding and event space. The one-of-a-kind historic hotel artfully blends historic architectural elements like its original Tiffany stained glass windows and twin marble staircases with a bold, sophisticated and contemporary style. Paired with Kimpton's signature modern amenities like plush bathrobes, daily wine hours, pet-friendly accommodations and more, the hotel continues to deliver the unique experience that is signature to Kimpton properties.

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.