Developed by Panchshil Realty, The Ritz-Carlton Debuts in Pune, India

India, Pune. December 03, 2019

The Ritz-Carlton Hotel Company, L.L.C has launched The Ritz-Carlton, Pune, the second hotel in India from the iconic luxury hotel brand.

Set to elevate luxury in Pune, the hotel's design reflects a seamless union of classical grandeur and timeless sophistication, offering both traditional and modern points of view. Small details such as design motifs inspired by Indian silhouettes and classic chandeliers gracefully evoke a sense of place. Celebrating the history and spirit of the city, guests will be invited every evening to raise a toast to the golden hour at Aasmana, the hotel's rooftop lounge, where they can learn the meaning behind the venue's name as they enjoy skyline views.

The hotel features 198 elegantly appointed guestrooms, including 35 plush suites, designed to be refined and relaxing sanctuaries that are also the largest in the city. The Ritz-Carlton, Pune offers an exceptional Presidential Suite that is spread across 3,154 sq. ft and includes two bedrooms, a walk-in closet, a spacious living room and dining area, private bar and in-suite treatment room. Guests staying on the Club Level floors will enjoy access to a signature Ritz-Carlton Club Lounge, an urban sanctuary on the 18th floor that features picturesque views of the golf course, private check-in, a dedicated Club Concierge, and a variety of culinary presentations throughout the day.

Celebrating the region's distinct culinary scene, The Ritz-Carlton, Pune captures the essence of the destination with five signature dining experiences. Gourmet world cuisine at Three Kitchens and Bar welcomes guests by offering three residential-style kitchens. The modern Japanese restaurant Ukiyo features a long sushi counter and robata grill complemented by an expansive selection of sake while The Ritz-Carlton Tea Lounge brings the time-honored custom of afternoon tea to the city. Alta Vida Bar & Grill is a craft cocktail destination and Aasmana, a rooftop lounge serving Indian cuisine, captivates with 180-degree views of the golf course and inventive adaptations from the royal kitchens of India.

The 25,000 sq. ft. wellness floor includes a Fitness Studio and Yoga Deck, allowing guests to maintain their wellness routines even while traveling. The Ritz-Carlton Spa with its 8 treatment rooms and Express Pods combines bespoke services, custom facials and unique treatments steeped in Ayurveda traditions and chakra energy inviting guests to indulge in relaxation while they immerse themselves in discovery of the local culture.

The hotel also boasts 35,000 square feet of elegantly designed banquet facilities that are suited to gatherings of all kinds, from business meetings to social affairs. With access to a beautiful outdoor foyer and deck area, the ballrooms are perfect for intimate gatherings and romantic weddings alike.

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Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.