Hotel de la Paix Leading Hotel in Siem Reap Cambodia
SIEM REAP, Cambodia, February 1, 2006. Hotel de la Paix has been recognised as Siem Reap, Cambodia's top hotel in guest satisfaction on the world's largest travel advice website, Tripadviser.com, only six months after its launch.
Hotel de la Paix gained an average score of 90% on Tripadvisor.com by travellers from around the globe in areas including hospitality, rooms and cleanliness. The five-star hotel excelled in all areas listed, an outstanding achievement that has been recognised by Hotel de la Paix's guests who repeatedly mentioned the level of service by the dedicated staff.
"This is an amazing achievement for Hotel de la Paix, we have gone so far in such a short period of time. It shows our commitment to our guests' wellbeing and our dedication to go one step ahead of their expectations," says Joe Polito, General Manager of Hotel de la Paix.
Year-end guest comment cards from Hotel de la Paix were also of equal standard, with 97% of guests saying that the hotel 'Met' or 'Exceeded' their expectations overall. 'Friendliness of the team' gained maximum credit with 94% of guests saying their expectations were met or exceeded.
One comment posted on Tripadvisor.com says, "The staff were most helpful and friendly and the food excellent. We visited other similar rated hotels in Siem Reap and they were not a match to Hotel de la Paix." Other comments about Hotel de la Paix say, "Highly recommended," and "Outstanding new hotel".
Ranked second in the poll was Shinta Mani Hotel and Institute of Hospitality - Hotel de la Paix's sister hotel in Siem Reap. The boutique 18-room hotel scored highest on the service skills of the staff (90%), some of which were trained at the adjoining Institute of Hospitality, a pro-poor project for young Cambodian adults. Shinta Mani, which also gained high credit for its spa services and work with the community, equally achieved an overall score of 90%.
Bed Management Company (BMC) in Bangkok, which prides itself on innovative ideas and distinguishing services, owns and manages both hotels and is proud with these results. Bill Black, Managing Director of BMC is extremely pleased with the hotels' achievements: "Hotel de la Paix and Shinta Mani have excelled themselves and I'm delighted with their performances. They cater to different markets within the same location yet have achieved this very high standard of service in both sectors."
Tripadvisor.com, which has more than three million unbiased review comments posted on its website for service, rooms, cleanliness, value for money and the hotels' swimming pools.