Doubletree Salutes Hotels for Excellence During 2005
BEVERLY HILLS, CA, March 29, 2006. Doubletree (NYSE:HLT) recognized its properties for outstanding efforts in 2005 as part of the brand's Hotel Performance Awards Program during the Doubletree General Managers Conference in Roanoke, Va. Nineteen awards in various categories were presented to hotels chosen from the brand's 160 hotels across North America. Each hotel award winner received individual recognition during a specially planned celebratory reception at the conference in early March.
"Whether it is surprising a guest with a simple, helpful gesture or creating a wide-reaching program that brings together members of our community with team members at our hotels, we are truly proud of the multitude of resources and talents our Doubletree hotel team members provide each and every day," said Dave Horton, senior vice president -- brand management for Doubletree. "We are proud to present the Doubletree Hotel Performance Awards Program to acknowledge those hotels and individuals that have embraced a daily commitment to deliver an outstanding hotel experience as well as make a difference in the lives of others."
Finalists for the Connie Awards and Doubletree Pride Awards were determined by two key components of the Doubletree Balanced Scorecard rating system: a Brand Consistency Index (a measurement of Physical Condition, Cleanliness, and compliance with Brand Standards) and Guest Loyalty Scores (a combination of three scores from the Doubletree Satisfaction and Loyalty Tracking Report).
CONNIE AWARDS
Named in honor of company founder Conrad Hilton, two hotels tied for the first time in brand history, as the top-performing hotels in the Doubletree brand with the highest overall hotel performance scores:
-- Doubletree Guest Suites Naples, Florida
-- Doubletree Hotel Bay City, Michigan
DOUBLETREE PRIDE AWARDS
The brand also was proud to present its Doubletree Pride Awards. These awards are presented to the top ten hotels across all brand product lines:
-- Doubletree Guest Suites Phoenix - Gateway Center, Arizona
-- Doubletree Hotel Durango, Colorado
-- Doubletree Guest Suites Naples, Florida
-- Doubletree Hotel Chicago/Alsip, Illinois
-- Doubletree Hotel Bay City, Michigan
-- Doubletree Hotel Missoula/Edgewater, Montana
-- Doubletree Guest Suites Mt. Laurel, New Jersey
-- Doubletree Hotel Biltmore/Asheville, North Carolina
-- Doubletree Guest Suites Cincinnati/Sharonville, Ohio
-- Hotel Roanoke & Conference Center, Virginia
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