Hotel Indigo Los Angeles Downtown Welcomes Charles Cho as General Manager
Hotel Indigo Los Angeles Downtown, IHG's flagship Indigo property, proudly announces the hiring of Charles Cho as General Manager. A hospitality veteran with nearly 30 years of industry experience, Cho brings a people-first leadership philosophy and an energizing vision for the hotel as a destination for locals and travelers alike.
In this new role, Cho will oversee the day-to-day operations of the 350-room property, with a focus on positioning Hotel Indigo Los Angeles Downtown as a go-to spot in the heart of Downtown LA. His leadership style is centered around values he believes empower associates while creating authentic and memorable guest experiences.
"My goal is to make Hotel Indigo Los Angeles Downtown more than just a place to stay. It should be a destination that reflects the energy and culture of the city," said Cho. "As our industry evolves, I'm focused on creating spaces that blend work and leisure, using innovation to enhance the guest experience. Most importantly, I'm committed to supporting our team and creating an environment where our colleagues love to work, and have opportunities to grow and thrive."
Cho joins the property following his tenure as General Manager at Omni San Diego Hotel, where he demonstrated exceptional leadership and strategic insight while successfully leading a top-to-bottom renovation, repositioning the hotel as a luxury destination. His career spans prominent roles at premier properties including Newport Beach Marriott Bayview, The Westin San Diego Gaslamp Quarter, and Sheraton Grand Sacramento. Earlier in his career, Cho opened Asia's first W Hotel in Seoul, adding to his understanding of global hospitality trends and international travelers.
A seasoned leader, Cho has consistently elevated guest experiences by optimizing operational efficiencies, team development, and championing service excellence. Known for his hands-on leadership style and commitment to building inclusive, culturally rich environments, Cho has been instrumental in driving hotel performance and guest satisfaction across his career.
"We are thrilled to welcome Charles Cho as the new General Manager of Hotel Indigo Los Angeles Downtown," said Sharon Kilmartin, Regional Director of Operations at IHG Hotels & Resorts. "With more than three decades of hospitality leadership, Charles brings a wealth of experience, a deep commitment to guest satisfaction, and a proven ability to inspire high-performing teams. We are confident he will play a key role in continuing to elevate the Hotel Indigo brand experience."
Cho holds an MBA from Tulane University and a B.S. in Hotel, Restaurant, and Food Service Management from New York University. Originally from New York, his hospitality journey began as a front desk agent and has since expanded to leading hospitality brands across multiple cities. Outside of the hotel, Charles is a devoted family man and an avid golfer.
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
