How to Improve the Guest Experience by Investing in Tech That Saves Power and Money
By Nancy Snyder Senior Manager of Hospitality Sales, Legrand North America | March 03, 2019
As smart home technology continues to permeate households across North America, consumers are growing accustomed to automation and voice-activated controls to adjust their interior environment. It's no surprise that consumers are looking more and more for hospitality settings to mirror these conveniences for a top-of-the-line guest experience.
However, in addition to remaining attractive in the eyes of discerning guests, hoteliers and hospitality executives will find an additional and very compelling business benefit to incorporating tech upgrades into hospitality spaces: hotel properties that incorporate Internet of Things technology and high-quality, tech-forward tools experience significant reductions in energy consumption, saving resources, money and time to increase net profits.
Here are seven categories for hotel decision makers to consider investing in from a technology perspective to enhance the guest experience and, ultimately, improve the bottom line.
1. Plug Load Control
Energy efficiency is one of the most challenging topics that hotel owners deal with on a daily basis. Outlets are always drawing on power unless they are directly shut off; so, controlling plug loads is one key approach for hoteliers to manage electricity consumption and reduce energy bills. It's also important for future-proofing buildings against changes in electrical codes (for example, California code already dictates that half of the receptacles in a hotel or motel guest room must be set to switch power off no longer than 30 minutes after the guest room has been vacated).
Hoteliers should look for scalable, retrofittable control systems that keep plug load devices accessible for quick use when needed (i.e., not buried behind a wall or in a ceiling or hard-wired into the electrical circuit, but rather, wiring devices that have plug load control relays inside of them; the latter can be easily moved around for future space reconfigurations and are easy to retrofit and maintain).