Hilton Wins Customer Focus Award
Hilton International has won the 'Broadsystem Customer Focus Award 2005
NEW YORK, NY, November 22, 2005. Hilton won the 'Best Customer Focus' for demonstrating it has the customer at the heart of its business and deploys and manages its resources to most effectively meet the needs of its customer base.
The Award was presented to Hilton International Senior Vice President of Marketing, Mike Ashton, who was thrilled with the award. "We are delighted to receive such an acclaimed award in the UK business community. To compete amongst travel industry partners is one thing, but to win a nationwide business award, competing against businesses from all industry sectors, is particularly pleasing. It is also great to win a second year running at The National Business Awards - last year Hilton Worldwide Resorts won the Best Marketing Strategy Award.
"The Best Customer Focus award recognizes our new customer brand promise to 'put back a little of what life takes out' and our philosophy of 'Equilibrium' which influences how our hotels look, how we develop our products and services and the way we behave, both with each other and with our customers. Equilibrium has been the inspiration for many of Hilton's new products and services; its team member development programmes such as Esprit and Hilton University; exciting new bars and restaurants; industry leading web based communications; and the industry's leading recognition and reward programme, Hilton HHonors."
Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda,Maryland, USA, with more than 4,200 properties in 80 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 50 million members. For more information or reservations, please visit our website at 
