Sandals Royal Bahamian Expands Renovation Project, Revises Opening Date

Jamaica, Montego Bay. July 14, 2021

Sandals Resorts International (SRI) announced an expansion of the existing multi-million-dollar renovation of Sandals Royal Bahamian, the brand's award-winning hotel, spa and private island located in Nassau, Bahamas, with plans to reopen January 27, 2022.

In addition to the already-announced iconic river suites and refurbishment of over 200 rooms and suites, Sandals Royal Bahamian will unveil an innovative new concept, Coconut Grove, an expansive lounge area that extends the beach vibes to the center of the resort. Shaded by coconut palms, the new setting will feature an immediate connection to the resort's Caribbean setting with gourmet food trucks, chic, relaxing seating, and unparalleled views of the sea. A reimagination of its famed private island, Sandals Cay, with updated lounge settings and a new gastronomic experience, will complement the resort's latest innovations. So as not to intrude upon the guest experience, the resort will remain closed while construction is underway and will reopen for the 2022 season.

"Moving the opening date from November 4th was a very difficult decision," said SRI Executive Chairman Adam Stewart. "While we could reopen much of the resort, worldwide demand for commodities and supply chain disruptions are delaying our ability to complete the project's full scope. Keeping this hotel under wraps until it is absolutely ready is the right thing to do. We're in an environment of great expectation and when our guests arrive, it will be a place of Caribbean calm and cool that will definitely have been worth the wait."

Guests with reservations at Sandals Royal Bahamian during its closure will be accommodated at the available Sandals Resorts location of their choice including Sandals Emerald Bay in Great Exuma for guests wishing to keep their reservation in the Bahamas. Sandals Resorts will assume all airline change fees.

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Revenue Management: Monetizing All Offerings


Of all the departments within hotel operations, Revenue Management may have been the hardest hit, due to the pandemic. The logic goes - no revenue, no need for revenue managers - so many industry professionals were furloughed. If business rebounds in 2021, as expected, then hotel management will have to determine when prevailing occupancy levels justify bringing back their revenue management team. Also, the pandemic seems to have exposed some weaknesses in the traditional RevPAR models. There is a growing understanding that it is no longer sufficient to use a "revenue per available room" model; instead, hotels are adopting a TRevPAR model (total revenue per available room). This model recognizes that revenue streams from other departments are just as important as the revenue gained from rooms. As a result, hotels are looking at ways to monetize any and all hotel offerings - from dining outlets and spas to outdoor function spaces and local partnerships. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.