'Wow!' - A Word You Want Your Guests to Use in Public
By Amy Locke Director, Interior Design, Hatchett Hospitality | May 06, 2010
The irony is that while lobbies, hallways, and elevators are among the areas most "seen" by hotel guests, their design impact and importance is too often overlooked by hotel owners. But if you give the following public space ideas your attention, you'll get the attention - and repeat business - of your guests.
It's said that when we meet a new person, the first 15 seconds determine how we're going to feel about the individual. A hotel lobby triggers a similar reaction - it's where guests both start and end their visit, so the lobby must make a great first impression that lasts and lasts.
The lobby leads to hallways and to elevators, which in turn lead to further hallways. Therefore, it's essential for all of these areas to be coordinated into a design plan that's both comprehensive and integrated.
- Wide hallways create an upscale, comfortable look. An added benefit is there is more room for people and luggage to move, so wall coverings get less "wear and tear" and last longer.
- Continue the upscale, comfortable, residential look with ceilings that feature wide molding and smooth ceilings. Avoid drop ceilings with lay-in tile.
- Then "soften" your hallways even more with artwork, plants, and small furniture pieces such as sofa tables, chairs, or seating benches.
- Floors represent a large part of the available space in a hallway, so your choice of covering goes a long way in establishing and enhancing the "feel" in this public space. For example, you can gain both aesthetic appeal and functional durability with tile, marble, or granite.
- A variation is to use tile, marble, or granite as a decorative "fringe" that leads in to carpeted area. Carpet can be specially-woven to feature a pattern that is unique to your property and that complements guest room schemes.
- Be sure hallways are well lit, for example, with a combination of decorative ceiling mounted fixtures and ADA-compliant wall sconces.